We are the sole owners of the information collected on this site. We only have access to information that you voluntarily give us via email or other direct contact from you.
We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order, submit transcripts, or inform your employer of your training status.
If your account is connected to an organization (e.g. employer), your training progress will be accessible to the organization manager and team leaders. Please contact our office of you have questions regarding your status as an organization member.
You may opt out of any future contacts from us at any time.
You can do the following at any time by contacting us via the email address or phone number given on our website:
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as transaction data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the web page address.
As a general policy, we do not collect or store any credit card data locally on our computer systems or in paper form. All credit card data collected over the phone is stored in an encrypted form by our credit card processor. If a client requests we maintain their credit card information on file to pay invoices, it is stored using Extended DES encryption. We don't cache the credit card number or save it in any other form.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
In order to use some functions of our website, a user must first complete the registration form. During registration, a user is required to give certain information (such as name, address, phone number, and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. We also require address information for shipping and to help confirm your identity when you contact us.
We request information from you on our order form. To buy from us, you must provide contact information, such as name and shipping address. You will also be asked for financial information, such as credit card number and expiration date. This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
We use an outside shipping company to ship orders. We also use a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
This web site contains links to other sites. We are not responsible for the content or privacy practices of other sites. We encourage our users to read the privacy statements of any site that collects personally identifiable information.
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary, and you may choose whether or not to participate and disclose this information.
Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes.
Survey information may be used for purposes of monitoring or improving the use and satisfaction of this site.
Effective Date: September 1st, 2014.
Last Updated: May 30th, 2017.