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Course 776 - Preventing Workplace Violence in Healthcare

Safety guides and audits to make your job as a safety professional easier
Course 776 Certificate
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Modules: 6
Hours: 5
Sector: Healthcare

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Course 776 Preventing Workplace Violence in Healthcare

Key Topics

  • What is Workplace Violence
  • Who is at Risk for Violence
  • Violence Effects
  • Violence Prevention Programs
  • Worksite Analysis
  • Conducting a Workplace Security Analysis
  • Safety and Health Training
  • Hazard Prevention and Control
  • Recordkeeping
  • Program Evaluation

Target Audience

  • Employee
  • Supervisor
  • Manager

Frequently Asked Questions (FAQs)



Today more than 5 million U.S. hospital workers from many occupations perform a wide variety of duties. They are exposed to many safety and health hazards, including violence. Recent data indicate that hospital workers are at high risk for experiencing violence in the workplace.


Workplace violence is any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site. It can affect and involve workers, clients, customers and visitors. It ranges from threats and verbal abuse to physical assaults and even homicide.

In 2010, the Bureau of Labor Statistics (BLS) data reported healthcare and social assistance workers were the victims of approximately 11,370 assaults by persons; a greater than 13% increase over the number of such assaults reported in 2009. Almost 19% of these assaults occurred in nursing and residential care facilities alone. Unfortunately, many more incidents probably go unreported.

Several studies indicate that violence often takes place during times of high activity and interaction with patients, such as at meal times and during visiting hours and patient transportation. Assaults may occur when service is denied, when a patient is involuntarily admitted, or when a health care worker attempts to set limits on eating, drinking, or tobacco or alcohol use.

The purpose of this course is to increase worker and employer awareness of the risk factors for violence in hospitals and to provide strategies for reducing exposure to these factors.


To begin your training, click on the module links below. If you are just starting this course, you should start with module 1.

  1. What is Workplace Violence?
  2. Violence Prevention Programs
  3. Worksite Analysis
  4. Hazard Prevention and Control
  5. Safety and Health Training
  6. Recordkeeping and Program Evaluation

Please login to your student dashboard to access and download this FREE course PDF studyguide. You can save this study guide to your computer for offline studying, or print the study guide if you prefer.

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Course 776 Final Exam

Exam score sheet

After studying the course material and answering the quiz questions, it is time to take the final exam. We highly recommend answering the module quiz questions to check your understanding of the course material. The final exam questions are typically developed from these quiz questions.

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This is an open book exam. Students are permitted to use a separate browser window to review course content while taking the exam. If you do not pass a final exam, you will see a "Retake Exam" button next to the course on your student dashboard.

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Take the Final Exam


1. Occupational Safety and Health Administration. (2013). Safety and Health Management Systems: A Road Map for Hospitals.

2. Occupational Safety and Health Administration. (2014a). Workplace Violence.

3.National Institute for Occupational Safety and Health. (2002). Violence Occupational Hazards in Hospitals.

Additional Resources

  • Guidelines for Preventing Workplace Violence for Healthcare and Social Service Workers
  • Workplace Violence in Healthcare: Strategies for Advocacy
  • American Nurses Association- Workplace Violence Standards (State-by-State)
  • Healthcare Facilities and Workplace Violence Prevention
  • Workplace Violence in the Healthcare Setting
  • How Hospitals Can Prevent Workplace Violence - Loyola University
  • CDC A-Z Index of Terms