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176 Healthcare: Workplace Stress and Violence
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Introduction

The prevention of workplace violence has emerged as an important safety issue in and around hospitals and healthcare facilities. Workplace violence, such as physical assaults, or threatening or violent behavior, are a growing problem in the workplace.

Occupational stress has also been a long-standing concern in the health care industry. Studies indicate health care workers have elevated rates of depression and anxiety linked to job stress.

This course takes a closer look at ways healthcare employees can help prevent violence and stress while at work.

Course Objectives

At the end of this course, you should be able to:
ID Objective
TO 1.0 Achieve a minimum score of 70% on the final course assessment.
LO 1.1.1 Discuss risk factors for violence in the healthcare industry and how violence it has impacted the healthcare industry.
LO 1.1.2 Describe the elements of a Violence Prevention Program (VPP).
LO 1.1.3 List and give examples of best practices in preventing and reducing violence in the healthcare workplace.
LO 1.2.1 Describe how workplace challenges increase stress that affects employees in the healthcare industry.
LO 1.2.2 Describe the early warning signs, symptoms and workplace factors associated with stress in the workplace.
LO 1.2.3 Summarize strategies and techniques to mitigate and cope with stress in the workplace.

Key: Terminal Objective (TO), Learning Objective (LO)