Skip Navigation

Course 776 - Preventing Workplace Violence in Healthcare

1    2    3    4    5    6    Course Homepage     Final Exam      Contact Instructor     Website Homepage
Safety guides and audits to make your job as a safety professional easier

Welcome!

Hi, and welcome to the course. If you are a safety manager, supervisor, committee member, or someone who is entering into the occupational safety and health field, this course will help you understand your important responsibilities.

Here's how it works (Read this... it's important!)

  1. Study each course module. Just click on the course "Modules" tab above to get started. It take about 30 minutes to one hour to complete each module, including the quiz.
  2. Complete each module quiz. Each quiz is 5-10 questions. When you submit the quiz, a new web page will load with instant feedback on your answers. After you complete the quiz, start on the next module. There is no need to wait! No hurry either. You are in control of the pace of learning.
  3. If you have questions as you study, just send us an email.

    Course 776 Certificate
    Frame not included.
  4. Order an Optional Certificate. If you want certification of your training, order a high quality certificate. Our training is free. We only charge a small fee to provide documentation of your training. If you are enrolled in one of our professional safety and health programs, you can save money by purchasing the program package that fits your needs. If you just want to purchase the certificate for this course, a link will be provided on your student dashboard after you pass the final exam. Just click on the "Purchase Certificate" Link.

    For individual courses, the PDF certificate is only $, the original certificate is $ (shipping extra), and the PDF & original certificate is $ (shipping extra).
  5. Go to the OSHAcademy Store to pay for the course certificate. Tip: You will save up to 50% in course fees if you enroll in a Professional Development Certificate Program.

  6. Complete and submit the final course exam.
    • The final exam consists of 20 questions.
    • To meet OSHA requirements, you must pass the final exam with at least a 70% score.
    • If you do not pass the exam, you may retake the exam.
    • If you pass the exam, you may not retake the exam just to raise your score.
    • Most final exam questions are derived from module quizzes.

OK, Let's go!

Have fun and study hard. To start, just click on "Introduction" above.

Introduction

Today more than 5 million U.S. hospital workers from many occupations perform a wide variety of duties. They are exposed to many safety and health hazards, including violence. Recent data indicate that hospital workers are at high risk for experiencing violence in the workplace.

violence

Workplace violence is any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site. It can affect and involve workers, clients, customers and visitors. It ranges from threats and verbal abuse to physical assaults and even homicide.

In 2010, the Bureau of Labor Statistics (BLS) data reported healthcare and social assistance workers were the victims of approximately 11,370 assaults by persons; a greater than 13% increase over the number of such assaults reported in 2009. Almost 19% of these assaults occurred in nursing and residential care facilities alone. Unfortunately, many more incidents probably go unreported.

Several studies indicate that violence often takes place during times of high activity and interaction with patients, such as at meal times and during visiting hours and patient transportation. Assaults may occur when service is denied, when a patient is involuntarily admitted, or when a health care worker attempts to set limits on eating, drinking, or tobacco or alcohol use.

The purpose of this course is to increase worker and employer awareness of the risk factors for violence in hospitals and to provide strategies for reducing exposure to these factors.

Modules

To begin your training, click on the module links below. If you are just starting this course, you should start with module 1.

  1. What is Workplace Violence?
  2. Violence Prevention Programs
  3. Worksite Analysis
  4. Hazard Prevention and Control
  5. Safety and Health Training
  6. Recordkeeping and Program Evaluation

Course 776 Final Exam

OSHAcademy course final exams are designed to help ensure students demonstrate a sufficient understanding of the content covered within each course. To help demonstrate this understanding, students must achieve a minimum score of 70% on final exams. It is OSHAcademy's policy to protect the integrity of our exams and, as a result, we do not provide missed questions to students.

After you have studied all of the course material and taken the module quizzes, you can take the final exam. The module quizzes are optional, but we highly recommend you take each quiz, as the questions are similar to those on the final exam.

This is an open book exam. As you are taking the exam, if you find a question you are unsure of, you should use the course study guide or course web pages to research the correct answer. Don't worry if you fail the exam. You can study and retake the exam when you are ready.

If you have already paid for a Certificate Program

If you have already paid for your certificates, your exam score will be displayed in your student dashboard next to the course. You will also be able to view or print the course PDF certificate if you purchased this option. Your PDF transcript will also be automatically updated to include the course.

If you only want free training

You are welcome to take all of our courses for free! We only charge a fee if you want certificates, transcripts and exam scores to document your training. If you have not made a payment for your certificate, we will archive your exam results and you will see "Completed!" next to the course if you passed the exam. If you did not pass the exam with a score of 70% or higher, you will need to retake the exam.

Take the Final Exam

Take the Final Exam

Course 776 Study Guide. You can save this study guide to your computer for offline studying, or print the study guide if you prefer.

Endnotes

1. Occupational Safety and Health Administration. (2013). Safety and Health Management Systems: A Road Map for Hospitals. Retrieved from: https://www.osha.gov/dsg/hospitals/documents/2.4_SHMS_roadmap_508.pdf

2. Occupational Safety and Health Administration. (2014a). Workplace Violence. Retrieved from: https://www.osha.gov/SLTC/healthcarefacilities/violence.html

3.National Institute for Occupational Safety and Health. (2002). Violence Occupational Hazards in Hospitals. Retrieved from: http://www.cdc.gov/niosh/docs/2002-101/